Jilievo Con's Terms & Conditions — fully in Bangla

1 General Terms & Definitions

These Terms & Conditions apply to all users of the Jilievo Con platform and its services. "Jilievo Con", "we", and "us" refer to the company operating the jilievocon.bet website and its applications. "User", "you", and "member" refer to any individual who is registered on or using the Jilievo Con platform.

Jilievo Con provides online Sports Betting and casino gaming services under an international license. All users must comply with these terms and conditions when using this platform. Jilievo Con reserves the right to suspend or permanently close any account that fails to do so.

While these terms are published in Bengali, the English version shall prevail in all legal interpretations. That said, Jilievo Con always strives to keep both versions consistent.

2 Account Registration & Eligibility

To register and use Jilievo Con's services, you must meet the following eligibility requirements:

• You must be 18 years of age or older. Jilievo Con strictly prohibits accounts for minors.
• You must register using your real name, address, and date of birth. Providing false information may result in your account being permanently closed.
• Each person may only hold one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.
• You are required to complete an identity verification (KYC) process. The necessary documents are: a copy of your National ID or passport.
• You are responsible for keeping your account secure. Do not share your password with anyone.

3 Deposit & Withdrawal Policy

Jilievo Con supports transactions via popular Bangladeshi mobile banking services, including Mobile Pay, Nagad, and Rocket. The key transaction terms are outlined below:

Your account must be fully verified before a withdrawal can be processed. Withdrawals can only be made using the same method as your most recent deposit. If you experience any issues with a transaction, contact our support team within 24 hours.

Jilievo Con does not charge any transaction fees. However, your mobile banking provider may apply their own charges, for which Jilievo Con bears no responsibility.

4 Bonus & Promotion Terms and Conditions

Jilievo Con offers a range of bonuses and promotional offers. Please read the following terms carefully before using any of these bonuses:

• Welcome Bonus: Available to new members only. Applicable once with your first deposit.
• Wagering Requirement: The bonus amount must be wagered a specified number of times (as stated on each offer's page) before any winnings can be withdrawn.
• Duration: Every bonus has an expiry period. If the wagering conditions are not met within that time, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only valid for specific games or categories. Please read the full details of each offer.
• Maximum Bet: A maximum bet limit per wager may apply while a bonus is active.

Jilievo Con reserves the right to modify, suspend, or cancel any bonus offer at any time. Members with active bonuses will be notified as early as possible.

5 Gaming & Betting Policy

All games on Jilievo Con are provided by internationally recognized providers and are regularly verified through third-party audits. A Random Number Generator (RNG) ensures that all outcomes are completely random and tamper-free.

• If a technical error interrupts a game, the stake for that bet will be refunded.
• Maximum winnings limits for Sports Betting are determined by the rules of each individual event.
• If a match is abandoned or postponed, bets will be settled in accordance with Jilievo Con's own betting policy.
• If a connection is lost during live betting, the bet will be settled based on the state of play at the time of disconnection.
• Any bets placed before an odds change will remain valid at the original odds.

In the event of a dispute over a game outcome, Jilievo Con's decision will be considered final. All disputes are reviewed fairly and transparently.

6 Prohibited Activities

The following activities are strictly prohibited on Jilievo Con. Engaging in any of them may result in permanent account closure and forfeiture of your balance:

• Multiple Accounts: Creating multiple accounts for the same person.
• False Identity: Creating an account under someone else's name or with false information.
• Money Laundering: Using the platform for money laundering or any other financial crime.
• Bots or Automation: Using software, bots, or other technology to gain an unfair advantage in games.
• Bonus Abuse: Using multiple accounts or identities to systematically claim bonuses.
• Hacking or Technical Manipulation: Attempting to breach the platform's security.
• Using Another Person's Account: Logging into another member's account or placing bets on their behalf.

7 Responsible Gaming Policy

Jilievo Con believes gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly, and to support that, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own limits on how much you can bet within a given period.
• Self-Exclusion: Pause your account for anywhere from 30 days to permanently.
• Reality Check: Scheduled reminders at set intervals.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.

If you feel that gaming is having a negative impact on your life or the life of someone close to you, please reach out to our support team or visit our Responsible Gaming View page.

8 Privacy & Data Protection

Jilievo Con takes your personal information very seriously. We protect all your data using 256-bit SSL encryption. Your personal information is never sold or shared with third parties.

However, information may be shared in the following circumstances: to meet legal obligations, to prevent fraud, or to verify transactions with our payment providers. For more details, please see our Privacy Policy Read.

9 Intellectual Property & Content Usage

All content on the Jilievo Con website and app — including logos, designs, text, graphics, and software — is the property of Jilievo Con or its licensors. No content may be republished, distributed, or modified without permission, except for personal use.

Intellectual property rights for content provided by third-party game providers remain with those providers. Use of such content is governed by the respective provider's terms.

10 Account Closure & Suspension

Jilievo Con reserves the right to suspend or close any account under the following circumstances:

• A breach of any clause within these Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• If identified as a minor.
• For legal or regulatory reasons.
• For accounts that have been inactive for an extended period (12 months or more).

Before closing an account, Jilievo Con will typically send a warning via email or SMS. However, in cases of serious violations, action may be taken without prior notice. Members may also request to close their own account at any time.

11 Dispute Resolution Process

If you have a dispute or complaint, please contact our customer support team first. We aim to respond to all complaints within 48 hours.

The steps for resolving a dispute are outlined below:

• Step 1: Contact our support team via live chat or email and describe your issue in detail.
• Step 2: The support team will investigate and respond within 48 hours.
• Step 3: If you are not satisfied with the resolution, you have the option to escalate your case to the management team.
• Step 4: If the matter remains unresolved, you may escalate your complaint to our licensing authority.

Jilievo Con is committed to reviewing every dispute honestly and impartially. Our goal is to reach a fair resolution for all issues.

12 Terms Amendment Policy

Jilievo Con reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via their registered email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of any changes will always be noted at the top of this page under "Last Updated". If you need a copy of a previous version of the terms, you can request one from our support team.

If you have any questions about these terms and conditions, please contact us: support@jilievocon.bet